Privacy Policy

Unidex Consulting Pty Ltd (ABN 22 097 510 926), trading as Luxford Dunn (“we”, “us”, or “our”), is committed to protecting your privacy and handling personal information responsibly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Statement outlines how we collect, use, disclose, and protect your personal information, including when you visit our website at https://luxforddunn.com.au (“Site”).

1. What Personal Information We Collect

We may collect personal information including (but not limited to):

  • Your name
  • Contact details (email address, phone number, mailing address)
  • Employment and professional background (if relevant to our services)
  • Business information
  • Any other information you provide through enquiries, forms, or direct contact with us

We only collect information that is reasonably necessary for our business activities or as otherwise required by law.

2. How We Collect Information

We may collect personal information through:

  • Online forms and website enquiries
  • Direct communication with you (e.g. phone, email, meetings)
  • Subscription or registration for newsletters, services, or events
  • Social media or third-party platforms (where applicable)

In some instances, we may collect personal information from publicly available sources or third parties where you have consented, or where it is unreasonable or impracticable to collect directly from you.

3. Why We Collect Personal Information

We collect and use your information to:

  • Respond to your enquiries or requests
  • Deliver consulting services to you or your organisation
  • Manage business relationships and client accounts
  • Improve our website and services
  • Send you updates, newsletters, or marketing materials (with your consent)
  • Comply with our legal obligations

You can opt out of receiving marketing communications from us at any time.

4. Disclosure of Personal Information

We will not sell or rent your personal information.

We may disclose your information to:

  • Our employees, contractors, or service providers (e.g. IT, legal, marketing) who help us operate our business
  • Third parties with your consent (ie. Partner organisations for managing onboarding or police checks)
  • Government or regulatory authorities where required by law

All third parties are required to handle your information in accordance with Australian privacy laws.

5. Data Security

We take reasonable steps to ensure that your personal information is stored securely and protected from unauthorised access, misuse, or disclosure.

We use physical, electronic, and managerial safeguards to maintain data security. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Access and Correction

You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate or outdated.

To make a request, please contact us through the site. We may need to verify your identity before responding.

7. Cookies and Website Usage

Our Site may use cookies or similar technologies to enhance user experience and collect data on how the website is used. This may include IP addresses, browser type, pages visited, and time spent on the Site. You can modify your browser settings to refuse or manage cookies.

8. Cross-border Disclosure

We do not typically disclose personal information outside Australia. If we do, we will take reasonable steps to ensure any overseas recipients comply with Australian privacy obligations.

9. Changes to this Privacy Statement

We may update this Privacy Statement from time to time. The latest version will always be available on our website, and we encourage you to review it periodically.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Statement or how we handle your personal information, please contact us through this website.

We aim to respond to all privacy-related enquiries within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).